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Solution

Provide a public site where potential customers can preview the application, see how it will work, and sign up to try it. Once they have signed up, give them access to their application home through a secure sign-in, and provide a menu of options for their roles. Use standard Web interface widgets for complete cross-platform, cross-browser compatibility. Give effective feedback about communication and processing delays. Provide online documentation, training, and support.

Figure A10.4. A Web application can be sold over the Web through detailed information pages and demonstrations. Once customers have signed up and received secure access to their application home, they see a menu of tasks and associated online help.



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