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Part: III Appendixes > Test Roles

Test Roles

The key role in running a usability test is the facilitator. The facilitator greets participants, introduces any other people in the room, explains the procedure for the test, and answers participants' questions.

The other people act simply as observers, watching what participants do. Their role is to take notes and keep quiet. Observers can also be remote if the setup allows them to view things from another location or through a two-way mirror.


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