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Part: III Appendixes > Avoid Friends and Family

Avoid Friends and Family

One thing to avoid is getting close friends or family to help out unless you're sure that they will give honest feedback. They may be reluctant to criticize something that you have worked so hard on. Also do not get coworkers from down the hall. They are likely to know too much about what you are doing. It's OK to use people like this for a first pass, as a way of getting quick comments on a design and piloting your experimental procedures, but do not rely solely on feedback from these tests. Again, get people who would realistically use the Web site.


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