• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Problem

Customers resent hidden shipping and handling charges, and they want to pick the best shipping option for their situation.

If shoppers encounter previously undisclosed, expensive shipping charges when they reach the checkout phase of an order, they can be quite shocked. With regard to shipping, immediately communicate two things: (1) how long it will take before the items arrive and (2) how much it will add to the cost to speed things up. Other issues, such as customs and insurance for precious cargo, may depend on the particular products that customers purchase.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint