• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Solution

Follow a simple four-step approach so that customers can complete their orders:

1.
In a secure area of the site, allow customers to check out without storing their information, or let them create or use a customer identifier so that they do not need to reenter information. Set expectations by giving an overview of the process and providing answers to common questions.

2.
Gather shipping and handling information and shipping methods so that you can tabulate the total cost of the order, including taxes, at the next step.

3.
Show the total cost of the order along with the order summary so that customers can verify that the information is correct. Ask for payment information, and ease any concerns about the security and privacy of your customers' financial information.

4.
Confirm that funds for the order are currently available, and give the customer a final opportunity to confirm the order. When the order is complete, provide a printable receipt and invite the customer to return.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint