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Pattern Group F. Basic E-Commerce >  Consider These Other Patterns

Consider These Other Patterns

Answer potential questions about your site security by linking directly to your PRIVACY POLICY (E4). Help customers fill out the information form by PREVENTING ERRORS (K12) and providing MEANINGFUL ERROR MESSAGES (K13) for errors that do occur. Use ACTION BUTTONS (K4) to lead customers to the next step in the checkout process. Organize the text fields in a GRID LAYOUT (I1). If the customer wants to ship to MULTIPLE DESTINATIONS (G5), provide a way to enter multiple addresses. Provide links to your return policy to enable EASY RETURNS (F9) and to assure your customers that they can change their minds if they are not satisfied.


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