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5.2. The Discovery Phase

The purpose of Discovery is to determine and clarify the scope of the project, the business goals of the client, and the needs of the intended customers. This phase often starts by exploration of whether a Web site is the best solution for the client's goals. By the end of Discovery, you and your client will have a shared understanding of three things:

  1. The target customers and their needs (people, tasks, technology, and social issues), which are described in the customer analysis document

  2. The business goals of the project, described in the business analysis document

  3. The features that the Web site should provide for customers when the work is completed, described in the specification document


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