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Part: III Appendixes > Pattern Group K: Making Navigation Easy

Pattern Group K: Making Navigation Easy

K2 NAVIGATION BAR

Bernard, M . (2001) Developing schemas for the location of common Web objects. Usability News [online], 3(1). (http://psychology.wichita.edu/surl/usabilitynews/3W/web_object.htm)
See description under SEARCH ACTION MODULE (J1).

Krug, S . (2000) Don't Make Me Think!: A Common Sense Approach to Web Usability. Indianapolis, IN: Que.
See description under GRID LAYOUT (I1).

K3 TAB ROWS

Krug, S . (2000) Don't Make Me Think!: A Common Sense Approach to Web Usability. Indianapolis, IN: Que.
See description under GRID LAYOUT (I1).

K4 ACTION BUTTONS

Card, S. K. , T. P. Moran , and A. Newell . (1983) The Psychology of Human–Computer Interaction. Hillsdale, NJ: Lawrence Erlbaum.
This is the classic book on human–computer interaction research, the one that coined the term. It delves deeply into low-level psychological and cognitive research on human performance, including physical motion, memory, and decision making. Of interest here are the sections on evaluating a design using Fitts's Law.

Krug, S . (2000) Don't Make Me Think!: A Common Sense Approach to Web Usability. Indianapolis , IN: Que.
See description under GRID LAYOUT (I1).

Raskin, J . (2000) The Humane Interface. Boston: Addison-Wesley.
This book looks at user interface development from a fairly low-level, psychological and cognitive science standpoint. It has a short section about Fitts's Law and how it applies to user interfaces.

K5 HIGH-VISIBILITY ACTION BUTTONS

Krug, S . (2000) Don't Make Me Think!: A Common Sense Approach to Web Usability. Indianapolis, IN: Que.
See description under GRID LAYOUT (I1).

K7 EMBEDDED LINKS

Bernard, M. , S. Hull , and D. Drake . (2001). Where should you put the links? A comparison of four locations. Usability News [online], 3(2). (http://psychology.wichita.edu/surl/usabilitynews/3S/links.htm)
This study compared the placement of links and its effect on performance. Links were embedded in the document, placed at the bottom or top left of the page, or provided in a sidebar right next to their associated content. The study showed no significant differences in the four arrangements in terms of search accuracy, time, or efficiency. However, the 20 participants preferred embedded links because they felt that these links made the test document easier to navigate, and because they made it easier to search for specific information.

Spool, J. , T. Scanlon , W. Schroeder , C. Snyder , and T. DeAngelo . (1998) Web Site Usability. San Francisco: Morgan Kaufmann.
See description under ABOVE THE FOLD (I2).

K8 EXTERNAL LINKS

Bernard, M . (2001) Developing schemas for the location of common Web objects. Usability News [online], 3(1). (http://psychology.wichita.edu/surl/usabilitynews/3W/web_object.htm)
See description under SEARCH ACTION MODULE (J1).

Bernard, M. , S. Hull , and D. Drake . (2001). Where should you put the links? A comparison of four locations. Usability News [online], 3(2). (http://psychology.wichita.edu/surl/usabilitynews/3S/links.htm)
See description under EMBEDDED LINKS (K7).

Fogg, B. , J. Marshall , O. Laraki , A. Osipovich , C. Varma , N. Fang , J. Paul , A. Rangnekar , J. Shon , P. Swani , and M. Treinen . (2001, March 31–April 5) What makes Web sites credible? A report on a large quantitative study. CHI 2001, ACM Conference on Human Factors in Computing Systems, CHI Letters, 3(1): 61–68. (http://www.webcredibility.org/studies/p61-fogg.pdf)
See description under ABOUT US (E5).

K9 DESCRIPTIVE, LONGER LINK NAMES

Nielsen, J . (1999) Designing Web Usability: The Practice of Simplicity. Indianapolis, IN: New Riders.
See description under ENABLING INTRANETS (A11).

Spool, J. , T. Scanlon , W. Schroeder , C. Snyder , and T. DeAngelo . (1998) Web Site Usability. San Francisco: Morgan Kaufmann.
See description under ABOVE THE FOLD (I2).

K10 OBVIOUS LINKS

Hansell, S . (2000, December 11) In search for online success, “easy does it” is good theme. New York Times E-Commerce Report. (http://www.nytimes.com/2000/12/11/technology/11SIMP.html)
See description under PERSONALIZED CONTENT (D4).

Nielsen, J . (1999) Designing Web Usability: The Practice of Simplicity. Indianapolis, IN: New Riders.
See description under ENABLING INTRANETS (A11).

K11 FAMILIAR LANGUAGE

See references listed under MULTIPLE WAYS TO NAVIGATE (B1).

K12 PREVENTING ERRORS

37signals. Design Not Found: http://www.37signals.com/dnf
This is a cool site featuring many screen shots of Web error messages, both good and bad. It also has some tips on preventing errors.

K13 MEANINGFUL ERROR MESSAGES

37signals. Design Not Found: http://www.37signals.com/dnf
See description under PREVENTING ERRORS (K12).

K14 PAGE NOT FOUND

404 Research Lab: http://www.plinko.net/404
In addition to containing several humorous examples and jokes about the dreaded “Page not found” error, this Web site has some practical tips for helping customers if they do encounter “Page not found” errors.


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