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Pattern Group J. Making Site Search Fast... >  Consider These Other Patterns

Consider These Other Patterns

You can also use the card-sorting techniques described in Chapter 3—Knowing Your Customers: Principles and Techniques to find common search terms, but do this before launching the site and before performing a log file analysis. This strategy can help you prevent errors, instead of waiting for them to happen and then fixing the problems after the fact.

Use the SITE ACCESSIBILITY (B9) pattern to ensure that the results you return can be used by all of your potential customers, including those with disabilities.


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