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Solution

Provide a thank-you on a printable page that displays the order number, the order date, and all the order information, including items purchased, quantities, prices, shipping prices, tax, total, and shipping and billing information. Give customers an action button to continue shopping, and cross-sell them on other products they might be interested in purchasing.

Figure F8.4. An order confirmation page lets customers know that their orders have gone through. It gives them summary information to record what they bought and the specifics of the billing and shipping for future reference.



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