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Problem

Message boards can engage customers if they are easy to find and use. But managing boards to keep them from becoming unruly requires administrative tools and manual labor.

Giving people the ability to communicate directly with one another is one of the great benefits of online communication. People can carry on conversations with communities around the clock and around the world. If customers can find their favorite boards time and again, and use them with ease, the communities that form around these message boards can grow.


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