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Pattern Group K. Making Navigation Easy >  Consider These Other Patterns

Consider These Other Patterns

A Web site design should focus first on PREVENTING ERRORS (K12), resorting to error messages only as a fallback. Error messages should always use FAMILIAR LANGUAGE (K11).

Meaningful error messages are especially important for PROCESS FUNNELS (H1), such as SIGN-IN/NEW ACCOUNT (H2) and QUICK-FLOW CHECKOUT (F1).


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