• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Problem

When customers make mistakes, they need to be gently informed of the problem and how to gracefully recover, or the error condition may persist.

No matter how well a site is designed, people will make occasional errors —some accidental and some because of misunderstanding. In both cases, your Web site needs to provide meaningful error messages de signed to help your customers recover from errors. Meaningful error messages have four characteristics in common:


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint