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Solution

On every page that is part of a process

  1. Provide your action button or buttons right below the top navigation bar, tab row, or progress bar.

  2. If critical content cannot be placed above the fold, repeat the same buttons at the bottom of the content.

  3. Make action buttons larger than all other buttons on the screen, and give them a color that contrasts well with the background color. Choose button labels that are descriptive and different from the names of other buttons on the page. Make the buttons that move a task forward the largest ones on the page.

    Figure K5.2. Task-critical action buttons should be distinct and appear near the top of the page, as well as below the fold, so that customers always know how to complete their tasks.


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