• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Problem

Customers often ask the same questions on a Web site, and it can be expensive and time-consuming to answer the same questions over and over.

Whether on a PERSONAL E-COMMERCE (A1) site, a GRASSROOTS INFORMATION SITE (A6), or an EDUCATIONAL FORUM (A8), visitors usually ask the same kinds of questions. Although Web sites must answer these questions, it can be expensive to answer the same questions repeatedly.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint