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Pattern Group F. Basic E-Commerce >  Consider These Other Patterns

Consider These Other Patterns

On QUICK-FLOW CHECKOUT (F1) pages, CLEAN PRODUCT DETAIL (F2) pages, CATEGORY PAGES (B8), and the HOMEPAGE PORTAL (C1), include a link to the return policy and the return PROCESS FUNNEL (H1). In the process funnel, ask customers to select the order, and the items and reasons for the return. At the end of the process, display a PRINTABLE PAGE (D8) with a label to affix to the package for return purposes.


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