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Part: III Appendixes > About the Authors

Appendix. About the Authors

Douglas van Duyne is president, chief executive officer, and cofounder of NetRaker Corporation, a leading provider of customer experience management solutions. He is also founder and principal of Dune Design Group, a strategic digital product design and consulting firm. With 18 years of experience in software design at companies like GO Corporation and KidSoft, he has been an innovator in online shopping, e-commerce, and software and multimedia development. He has also developed Web site designs for companies including Intel Corporation, Safeway, healthshop.com, cooking.com, and ejobs.com. He holds a degree in computer science from the University of California at Berkeley. van Duyne lives with his wife Arthine, son Max, and two dogs in the Santa Cruz Mountains of California.

James Landay is a professor of computer science at the University of California at Berkeley. He is also the chief technical officer and cofounder of NetRaker. He received his B.S. in electrical engineering and computer science from Berkeley in 1990 and his M.S. and Ph.D. from Carnegie Mellon University in 1993 and 1996, respectively. His Ph.D. dissertation was the first to demonstrate the use of sketching in user interface design tools. He has published extensively in the area of human–computer interaction, including articles on user interface design and evaluation tools, gesture recognition, pen-based user interfaces, mobile computing, and visual languages. He has also consulted for a number of Silicon Valley companies.


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