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Pattern Group J. Making Site Search Fast... > Compensate for Common Misspellings

Compensate for Common Misspellings

Figure J3.4 shows how Amazon.com handles misspelled search terms. At the top of the Web page, it notes that there are no search results for the exact search terms entered, but then it corrects the spelling and searches on the new terms. It is likely that customers will not notice that they misspelled the terms, nor will they see the message at the top of the Web page stating that they misspelled the terms, but Amazon.com does the right thing and shows them the results anyway! This is a customer-savvy, elegant design.


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