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Pattern Group H. Helping Customers Compl... > Consider Using Pop-Up Windows to Let...

Consider Using Pop-Up Windows to Let Customers Maintain Context

Use a POP-UP WINDOW (H6) to display help when people need to see the help page and stay on the same page. The résumé builder service provided by Monster.com, shown in Figure H8.3, has links to sample titles and objectives. Clicking on one of these links opens a pop-up window that contains examples, letting people see the information and still type in their information in the text fields.

Figure H8.3. Monster.com, a Web site that matches job seekers with employers, provides a service where prospective job hunters build online résumés. This screen shot shows the step of the résumé builder in which job hunters are expected to enter in a title and objective. To help, Monster.com provides links to examples, which appear in pop-up windows.

(www.monster.com, October 26, 2001)



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