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Pattern Group D. Writing and Managing Co... > Make It Easy to Find Your Message Bo...

Make It Easy to Find Your Message Boards

People need to find your message boards to take advantage of them. If you put the boards in a separate area from the rest of the related content on the site, they become harder to find. Also people want to return to the boards they are most interested in and see replies to posts they have written.

Build a UNIFIED BROWSING HIERARCHY (K1) to include content, commerce, and community message boards, and link content through CONSISTENT SIDEBARS OF RELATED CONTENT (I6) to give customers MULTIPLE WAYS TO NAVIGATE (B1).


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