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Pattern Group C. Creating a Powerful Homepage > Make Navigation Easy to Use

Make Navigation Easy to Use

The only way people can find their way around a site is by understanding the navigation. This means that all levels of visitors—with varying degrees of computer skills, domain expertise, and experience with your Web site—must quickly comprehend how to get around. Give your customers MULTIPLE WAYS TO NAVIGATE (B1) so that each customer has a way that fits his or her previous Web experience.

There are two essential rules to navigation. First, people know that some things on a Web page can be clicked on. Do not make them guess what is clickable and what is not. Second, people know that when they click on something, an action will take place. Make those actions clear and predictable.


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