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Pattern Group B. Creating a Navigation F... > Put Tools Where Customers Will Find ...

Put Tools Where Customers Will Find and Use Them

Not only does it make sense for each navigation tool to appear in a specific place so that customers can find it, but on the basis of past experience on the Web, customers have come to expect these tools to be in certain places. Consistent placement of navigation tools is one of the most important ways of making navigation easy.


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