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Pattern Group A. Site Genres > Support Workflows

Support Workflows

Because an intranet connects all employees, intranet Web applications can help manage the flow of work through an organization. As Table A11.1 illustrates, employees who fill out an expense report in the expense report Web application will be automatically submitting it to their managers online, thereby reducing the time spent on this regular administrative task. These kinds of automatic workflow management features can be built into any Web application that facilitates work among employees, and even with partners and customers.

You may already have legacy applications to facilitate workflow. The problem is that these applications may not be accessible from the Web. If you think it's worth the time, money, and effort, seriously consider creating bridges between these legacy applications and your intranet, to make it easier for employees to access these applications.


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