• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 4. E-Service Requirement Definition

Chapter 4. E-Service Requirement Definition

How well you describe what you need to develop relates directly to your ability to win and retain e-customers.

Your suppliers can't make up for lack of thought and clarity within your business.

Having considered what customers want from e-service providers, we will now consider how an e-service provider goes about establishing and defining their e-services and the associated infrastructure.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint