• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 3. Customer-Effective Testing > Another Contextual Test Methodology?

Another Contextual Test Methodology?

The phenomenon of electronic collaboration and the development of groupware have presented some opportunities to conduct richer customer testing; testing that tells us more about the real-life context a customer operates in.

Group decision support software, such as GroupSystems by Ventana, has been developed to support the decision making of groups. By harnessing the ability of electronic systems to gather a large amount of potentially asynchronous data, group software provides an environment in which groups can gather and process information quickly and effectively.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint