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Chapter 33. Quality by Increments > Setting Priorities

Setting Priorities

First steps are often the most important, and the first step to improving quality is getting priorities straight. To improve quality in a product and the process by which it is created, quality has to be a priority. If quality is not important to you and to an organization, and it doesn't show in what management actually does and how they do it, quality won't be important to the software development staff. This does not mean posters that declare “Quality Is Job One!” or memos urging employees to strive for zero defects in software. In this area, what counts is how you walk the walk, not how you talk the talk.

  • Make quality important.


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