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Gateway

Decades of research have shown that the success of a technical organization can be critically dependent on how certain key roles are played. Managers who recognize talent but are not awed by it, who can challenge the best to be better, are catalysts for technical success. These are the impresarios who can foster an organization that will always be expanding its horizons. They may not cut code or architect systems themselves, but how they push, pull, support, and resist can be the critical ingredients that either enable or disable the entire enterprise.

Of equally vital importance are the people who act as gatekeepers, conduits for technical information. Gatekeepers are the ones who go to conferences, who read technical publications, who buy books, and who bring new ideas to the attention of colleagues. Gatekeepers are often impresarios on a modest scale, the ones who organize “brown-bag seminars” and bring in outside speakers and trainers. They are not so much sources as channels, and without them there would be no communication.


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