• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 53. Culture Change > Me, Us, or Them

Me, Us, or Them

How does an organization know what it knows? How does it control what it does? How does it decide what to do? In each case, we are interested in the principal center or primary repository of knowledge, control, or decision making. Is it the individual, the informal group, or the formal institution?

The first question of importance is: Where do you find the software development know-how of the organization? Is it carried mostly in individual heads, is it part of the collective folklore of “how things are done around here,” or is it in officially established methods and procedures? In a sense, where do practices “live” and who “owns” them? How much of the know-how can we find in company manuals and guidebooks? To learn about how software development is really done, where would you have to go? Does your company rely first, last, and foremost on what bright and skilled individuals know and do so well? What would we learn by hanging out in the cafeteria or listening to discussions in the halls? Is “best practice” defined in terms of personal best. Or is what constitutes “good programming” a part of the unwritten folklore about things that work and things that don't? Is the project-to-project learning in the individual, is it dispersed through the group, or does it get built into and institutionalized in the records and revised formal practices of the organization?


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint