• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Counterintelligence

When you force users to interact with a system in a way that counters those conventions that have already been programmed in through experience or wired in through evolution, you increase frustration and fatigue, and you build in an added, permanent increase in errors. Even small increases in the probability of error due to the user interface can be significant. Consider even a tiny increase in errors in the data entry processes for today's gigabyte databases. Or consider the consequences of such effects due to problems in the interfaces of the software development tools by which computer software is itself designed and created.

Unfortunately, most current graphical user interfaces are just not good enough. They are inconsistent, unnecessarily complex, and full of conventions that are seriously and demonstrably wrong. Microsoft's public admission that Windows might not be a perfectly suitable basis for control of household appliances and other consumer products is monumental understatement. The problems are not in details of style that might be tweaked into suitability, but are fundamental flaws in the most basic mechanisms.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint