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Looking Forward

The future of e-commerce will provide more than convenience. It will combine a variety of goods, services, education, and entertainment to seamlessly integrate shopping with every other facet of Internet capability.

In fact, the word “e-commerce” will probably go away with time. Shopping on the web will be integrated with every other function and service that the Internet will provide. Implementing customer-centered design today will set the stage for the Internet of the future.


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