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Chapter 6. Designing Intuitive Online Cu... > Developing Usable Online Shopping Mo...

Developing Usable Online Shopping Models

The following two examples show how we combined and modified many of the traditional product usability engineering methodologies to meet specific needs of online customer-centered navigation models.

The first example shows the methods employed to develop a successful navigation model for the customer while selecting products from a vending machine. Because this type of selection is unaided and would be available at all hours, successful task completion is imperative.


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