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1. Lost and Found > 1.1. Definition

Definition

At this point, you may be wondering: what exactly is findability? This section is for you.

  1. The quality of being locatable or navigable.

  2. The degree to which a particular object is easy to discover or locate.

  3. The degree to which a system or environment supports navigation and retrieval.

Findability is a quality that can be measured at both the object and system levels. We can study the attributes of an individual object that make it more or less findable. The title of a document. The color of a life jacket. The presence of an embedded RFID tag. And we can evaluate how well an overall system supports people’s ability to find their way and find what they need. Can patients navigate a hospital? Can users navigate a web site?


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