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Chapter 1. Web Site Design > Desirable Site Elements

Desirable Site Elements

Expectation is another powerful mental process that you can harness. Anticipating and meeting users' expectations will impress them and make it more likely that they will come back to your site.

Over time, Web users have come to rely on certain functionality being present on most Web sites. The next several sections catalog these features so that you can consider building them into the design for your site.


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