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Q&A

Q1:When I try to send pages to my Web site from home, it works fine. When I try it from the computer at work, I get error messages. Any idea what the problem might be?
A1: The company where you work probably has a firewall, which is a layer of security protecting their local network from tampering via the Internet. You need to set some special configuration options in your FTP program to help it get through the firewall when you send files. Your company's network administrator can help you with the details.
Q2:I don't know which ISP to choose—there are so many!
A2: Obviously, you should compare prices of the companies listed at http://thelist.internet.com. You should also ask for the names of some customers with sites about the same size you're planning on having; ask those customers (via email) how happy they are with the company's service and support. Also, make sure that your ISP has at least two major (T3 or bigger) links to the Internet, preferably provided to them by two different network companies.
Q3:All the tests you recommend would take longer than creating my pages! Can't I get away with less testing?
A3: If your pages aren't intended to make money or provide an important service, it's probably not a big deal if they look funny to some people or produce errors once in a while. In that case, just test each page with a couple of different window and font sizes and call it good. However, if you need to project a professional image, there is no substitute for rigorous testing.
Q4:I wanted to name my site jockitch.com but Proctor & Gamble beat me to it. Is there anything I can do?
A4: Well, if your company were named Jockitch, Inc., before Proctor & Gamble registered the domain name, you could always try suing them, but even if you don't have the budget to take on their legal army, you may still be able to register jockitch.org or jockitch.net (if P&G doesn't scoop you again).


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