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Dakin Farms Today

Dakin Farms now uses an ECC (Electronic Commerce Connection) Order Integrator which is defined as “the module which interfaces with the e-commerce software and the catalog management system”. The system takes Internet orders from customers and turns them into files which are then put with the rest of the orders as if they had been taken by the customer service representatives. Further, a bar-code database is created for the shipping department which is linked with the UPS and FedEx’s databases for customers’ convenience in package tracking.

Sam indicated that the current state of business at Dakin Farms included:


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