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Lessons Learned

The lessons learned by Dakin Farms emphasize the importance of implementing IT at the right time and with functions that will not only solve the existing problems, but also will provide strategic directions for the future. Dakin Farms experienced the following problems from the old system.

  • Inefficient management and forecasting of stock;

  • Failure of the system to handle large orders;

  • Inefficient use of employees time;

  • Failure to manage payment information; and

  • Change in employees’ morale.


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