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Introduction

Developing computer-based information systems is usually concerned as a rational process, intended to achieve identifiable and agreed upon goals that enhance its effectiveness. Virtually everyone is familiar with the concept of systems development life cycle. Kendall and Kendall (2001) define systems development life cycle (SDLC) as a phased approach to analysis and design of systems development through the use of a specific cycle of analyst and user activities. Hoffer, George and Valcich (2002) refer to systems development life cycle as a common methodology for systems development in organizations that features several phases marking the progress of the systems analysis and design effort. Similarly, Dennis and Wixon (2000) identify phases that are composed of a series of steps which rely on techniques that produce deliverables (specific documents and files that provide understanding of the project).

The common stages in the systems development life cycle include: initiation and investigation, systems planning, analysis, design, implementation and maintenance (Kendall & Kendall, 2001; Laudon & Laudon, 2000; O’Brien, 1999). The systems development life cycle was intended to ensure the translation of system objectives into operational systems within constraints of schedule and budget. It disciplines practitioners to respect the technical prerequisites. Robey and Markus (1984) suggest that implementing information systems is commonly acknowledged to bring about both technical and social changes to organizations. In this case we describe information systems implementation at Dakin Farms using a case study research method.


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