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Chapter V. Resistance: A Medium for the ... > The Utility of Resistance

The Utility of Resistance

Industrial progress finds one of its greatest handicaps in the frequent resistance of both management and workers to change of any sort (McNurry, 1973, p. 380).

Hultman (1979, p. 54) writes, “Unfortunately, when the word resistance is mentioned, we tend to ascribe negative connotations to it. This is a misconception. There are many times when resistance is the most effective response available.” Leigh (1988, p. 73) also writes that “resistance is a perfectly legitimate response of a worker” and Zaltman and Duncan (1977, p. 62) cite Rubin saying that resistance should be used constructively.


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