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General Discussion

Scale of Change with E-Business

It was expected that the majority of organisations would have exhibited modular transformation or corporate transformation scales of change based on research by Verkatraman (2000). However, the majority of organisations indicated that they were in the fine-tuning level of change with the next highest being incremental adjustment. Very few organisations exhibit modular transformation or corporate transformation scales of change.

The expected results would have been to find the scale of change in the modular transformation or corporate transformation area. This is because Dunphy and Stace (1990, 1994) predict that where there is a rapidly moving environment and the systems have become out of date, large-scale is required. However, this is not the case. The fact that the research found fine-tuning, and to a smaller extent, incremental adjustment, to be predominant indicates that the level of change in the manufacturing industry towards e-business is smaller than anticipated. This, however, could be explained when looking at the OD theorists who suggest small incremental changes are preferred to large-scale changes (Burnes, 1996).


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