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Conclusion

Running inter-organizational partnerships implies multiplication of decision-making bodies from each participating organization and potential clash of interest and values amongst participants. As illustrated in this chapter, total quality partnership embodies the fundamental principles for managing collaborative partnerships, including e-partnerships, and can be developed and extended to help inter-organizational collaboration to achieve desired outcomes. However, managing e-partnership and virtual organization is more complex than managing intra-organizational collaboration and collaboration between brick-and-mortar companies due to the IT issues and inter-organizational issues as discussed in the chapter. Failure to consider the complexities of any of these issues will lead to a divorce of e-partnerships and collapse of virtual organizations.


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