• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Adoption Management

We've all been there. After months of sweat and tears, you're about to roll out your big project. It's leading-edge, feature rich, and ready for prime time. There's just one small glitch. The users aren't ready to adopt it en masse. Changing your customers' behavior is going to be more difficult than you expected.

When introducing changes to how your company interacts with its customers, it is important to remember three behavioral responses you have to overcome:


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint