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Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and Addison-Wesley was aware of a trademark claim, the designations have been printed in initial capital letters or in all capitals.

The authors and publisher have taken care in the preparation of this book, but make no expressed or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs contained herein.

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Library of Congress Cataloging-in-Publication Data

Kalakota, Ravi.

e-Business 2.0 : roadmap for success / Ravi Kalakota and Marcia Robinson.

p. cm.—(Addison-Wesley information technology series)

Rev. ed. of e-Business. c1999.

Includes bibliographical references and index.

ISBN 0-201-72165-1

1. Electronic commerce. I. Robinson, Marcia, 1964–II. Kalakota, Ravi.

E-Business. III. Title. IV. Series

HF5548.32.K348 2000


Copyright © 2001 Addison-Wesley

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior consent of the publisher. Printed in the United States of America. Published simultaneously in Canada.

Text printed on recycled paper

1 2 3 4 5 6 7 8 9 10 — MA — 0403020100

First printing, November 2000

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