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Memo to the CEO

ERP is ubiquitous and becomes bigger and more complex every year, and its development and management are essential components of competitive performance. The dramatic rise of integrated ERP apps form the technology backbone of e-business today.

The ERP phenomenon first surfaced in the late 1980s. Almost overnight, most Fortune 500 companies raced to implement ERP systems in order to reengineer their archaic software systems, which threatened to strangle their businesses. Companies feared that these older systems would make them noncompetitive against low-cost producers, such as the Japanese and other Asian competitors. ERP systems were viewed as the magic wand that with one wave would make process reengineering a breeze.


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