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Part IV: Selling and Shipping > International Sales

Chapter 13. International Sales

Making an international sale and shipping the package overseas involves a bit more work than completing a standard domestic order. However, the extra work will pay off handsomely in terms of an increased customer base. The Web makes your store a global entity the moment you launch. Even if you don't want international customers, unless you state that you don't accept international orders, you're going to get them.

Domestic customers have access to U.S. products through local stores, mail order catalogs, and of course online stores. Foreign customers who aren't planning a trip to the United States need access to American mail order houses. Ordering through a catalog involves finding the company's contact information, sending away for the catalog, waiting for the catalog to arrive, placing the order by phone or mail, and waiting for the order to arrive. Other overseas shoppers must rely on friends or family to purchase goods when they are visiting the United States.


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