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Part V: Maintaining and Growing Your Store

Part V: Maintaining and Growing Your Store

You have embarked on an evolutionary process. The stale store is the unsuccessful store. Part V shows you how to keep your store fresh, how to build loyal customers, and how to beat the competition. It also takes a look at some important issues in the emerging online legal landscape.


Part V Table of Contents

Part V Maintaining and Growing Your Store

 

Chapter 18 Maintaining Your Store

 

Chapter 19 Building Loyal Customers Through Online Customer Service

 

Chapter 20 Fighting Off the Competition

 

Chapter 21 Legal Issues


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