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Chapter 10. Waves of the Future—Issues T... > The Agile E-commerce Organization

The Agile E-commerce Organization

As e-commerce develops, over time organizations will have to become more and more agile. The critical factors for developing a strategic plan identified in the preceding chapters will be no less critical for maintaining a position in the organization's future marketspace. Figure 10.1 illustrates seven areas that are the key drivers of change, four of which are the leadership factors we have focused on throughout our study. These are impacted by many other factors, and two of the most important are

  • Government and political change

  • Changes in external relationships


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