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Chapter 9.  Project Case Study—Upgrad... >  The Steffilina Bulletin Board Ap...

The Steffilina Bulletin Board Application

Steffilina is a leading e-learning company in the United States, with headquarters in Alaska. The company has a highly qualified management team and a talented and efficient development team. The total number of employees is approximately 25,000. The company develops Computer Based Tutorials (CBT), Web Based Tutorials (WBT), customized software, and training manuals for customers worldwide. It also has a research department located in the northern United States.

Steffilina is committed to delivering quality products to its clients. However, in the recent past, the clients of Steffilina have started complaining of bugs and errors in the products. One of the major clients has reported a functionality bug in a product developed by Steffilina. The company doesn’t want to lose its existing clients,because the company is committed to customer satisfaction. Moreover, the word of mouth might spread in the market, leading to a loss of business. Therefore, the management has decided to find the root cause of these bugs.


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