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Chapter 22.  Creating the Worldwide ... >  The Workings of the Worldwide Sear...

The Workings of the Worldwide Search Application

The worldwide search application allows users to search the collections created by the administrator. Users can perform searches on document-based collections and database-based collections. A user can view a detailed interaction record from the database-based search results, which provide an option for opening a document on the Web server or downloading it. The worldwide search application has two different interfaces, one for sales executives to perform searches and the other for the administrator to create and manage the collections on which searches are performed.

First, the administrator creates the InfoTools data source using the ColdFusion MX Administrator page. The steps for creating data sources were discussed in Chapter 13, “Creating the Knowledge Bank Application.”


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