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Part: III Applied Knowledge

Part III: Applied Knowledge

The previous chapters have been arranged in the order that a designer would approach solving a problem. By studying the language and the structures used on systems that have been deployed on a large-scale, we gain insight into the manifestation of the design process. This section examines real-world deployments to see how particular problems have been solved, successfully.

Examining, mimicking, and copying other work is a great way to refine your art as a designer—all artists go to museums to copy other artist's work so that they can attempt to understand the underpinnings of how other artists expressed themselves. However, it's necessary to do more than just copy designs that you see in the real world—you need to understand why those elements worked in a particular application. Sometimes designers can copy the exact words from an application but find that it doesn't work in their own—perhaps because it was the direction of the voice talent that conveyed a layer of meaning beyond the text of the prompts, or perhaps it was the placement of the phrase within the larger context of the application.

This section presents examples derived from deployed applications and explanations for each. These examples should illuminate how several design techniques from the proceeding chapters have been embodied in real applications. However, the importance of simultaneously considering both the tactical aspects of design and the philosophical ones cannot be understated. The Postscript is a historical narrative that serves as a paradigm illustrating the type of victory that can be achieved when the connection between tactical design and philosophical intent is met.



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