• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Managing the team

After you've assessed the needs of a project and called in the necessary team members, it's a good time to have a kick‐off meeting. Chapter 1 of this minibook covers kick‐off meetings and how to run them successfully. In short, everyone needs to get together and discuss the project, timelines, expectations, and next steps. These two steps are particularly important in keeping the project moving smoothly:

  • Establish the workflow during the planning phase. This is especially important if you're working with more than one service provider. Everyone needs to know how to communicate with one another. Will you be using instant messenger to stay in touch? Make sure everyone has contact information for each other. Find out what the daily schedules will be to facilitate communications.

  • Set up weekly production meetings. To facilitate the meeting, the project manager should prepare a job grid (generally just in Excel) of all the tasks, who is responsible for what, expected delivery dates, status, priority, and any contingencies. All members of the team should update the team on their progress, any issues, and next steps. Make sure that you get good feedback from everyone — statements like, “I'm working on it,” aren't really helpful. At the very least, find out when each individual expects to finish assigned tasks. After the meeting, send out a follow‐up e‐mail that outlines what was agreed on. Include a new job grid reflecting progress and next steps.

Giving feedback that helps

Web projects have a lot of details to be taken care of. Don't forget to establish a process of asking for and receiving feedback. The project manager should inform members of the team that he is going to send materials to the client for review and await confirmation that everyone is ready for the client to see the work. If some pieces won't be ready on time, don't hold up a scheduled review. Inform the client about the status as soon as you're aware of an issue. Proceed with the scheduled review and be prepared with adjusted timelines.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint